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Here’s a comprehensive draft of the Privacy Policy, Refund Policy, and Terms and Conditions for the “PaperLess Pharmacy Software,” tailored for an online sale and online payments model. This content serves as a foundation and should be reviewed by legal professionals to ensure compliance with applicable laws and regulations

Terms and Condition
  1. Introduction
    These Terms and Conditions govern your purchase, download, and use of PaperLess Pharmacy Software ("Software"). By purchasing or using the Software, you agree to these terms.
  2. License and Use
    License Grant:- We grant you a non-exclusive, non-transferable license to use the Software for your internal business purposes.
    Restrictions:- You may not copy, modify, distribute, sell, or lease any part of the Software or attempt to extract the source code.
  3. Payments and Billing
    Pricing:- All prices are displayed on our website and are subject to change.
    Billing:- Payments are processed through secure third-party payment processors. You agree to provide accurate and complete billing information.
  4. User Responsibilities
    You are responsible for ensuring that your use of the Software complies with all applicable laws and regulations.
    You must protect your account login credentials and notify us immediately of any unauthorized access.
  5. Termination
    We may terminate or suspend your license to use the Software at any time, without notice, if you violate these terms. Upon termination, you must cease all use of the Software.
  6. Intellectual Property
    All intellectual property rights in the Software remain with us. You have no rights in or to the Software other than the right to use it in accordance with these terms.
  7. Limitation of Liability
    To the maximum extent permitted by law, PaperLess Pharmacy Software shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Software.
  8. Amendments
    We may update these Terms and Conditions from time to time. Any changes will be posted on our website, and your continued use of the Software will constitute acceptance of the changes.
  9. Governing Law
    These terms are governed by and construed in accordance with the laws of [India], without regard to its conflict of law principles.
  10. Dispute Resolution
    Any disputes arising out of or related to these Terms and Conditions shall be resolved through arbitration in accordance with [applicable arbitration rules], with the seat of arbitration in [Pune, India].
  11. Contact Information
    For any questions about these Terms and Conditions, please contact us at info@paperlessgmp.com.
Privacy Policy
  1. Introduction
    PaperLess Pharmacy Software ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you purchase and use our software through our website.
  2. Information We Collect
    Personal Information:- Name, email address, billing address, phone number, and payment information.
    Technical Information:- IP address, browser type, operating system, and device information. Usage Data:- Pages visited, features used, and time spent on the website.
  3. How We Use Your Information
    To process transactions and manage your orders.
    To provide customer support and respond to inquiries.
    To improve our software and website.
    To send updates, marketing communications, and promotional offers (you can opt out at any time).
  4. Sharing of Information
    We do not sell or rent your personal information to third parties. We may share your data with:
    Service Providers:- For payment processing, data hosting, and customer support.
    Legal Requirements:- If required by law, to protect rights, or in response to legal processes.
  5. Data Security
    We use industry-standard security measures, including encryption and secure servers, to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
  6. Your Rights
    Access and Correction:- You can access and request correction of your personal data.
    Deletion:- You may request the deletion of your personal information, subject to legal obligations.
    Opt-Out:- You can opt out of receiving marketing communications at any time.
  7. Cookies and Tracking
    We use cookies to enhance your user experience. You can manage cookie settings through your browser preferences.
  8. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
  9. Contact Information
    For any questions about these Terms and Conditions, please contact us at info@paperlessgmp.com.
Refund Policy
  1. No Refund Policy
    All sales of PaperLess Pharmacy Software are final. Due to the nature of digital products and the delivery of licenses, we do not offer refunds once a purchase is completed.
  2. Non-Refundable Situations
    Downloaded or accessed software products.
    Activated software license keys.
    Payments made for any subscription or service once the license is activated.
  3. Exceptional Circumstances
    Refunds may be considered in exceptional cases, such as:
    Duplicate transactions due to a technical error.
    Unauthorized transactions proven with relevant documentation.
    Refunds will be done in 2-3 business days.
  4. How to Request an Exception
    To request a refund under exceptional circumstances, please contact us at info@paperlessgmp.com within 7 days of the purchase date with your order details and a description of the issue.
  5. Contact Information
    For any questions about these Terms and Conditions, please contact us at info@paperlessgmp.com.